Privacy Policy

01Who we are

TutorPOD (tutor.studentpod.co) is the teaching arm of Studentpod, based in Singapore. In this policy, “we”, “us” and “TutorPOD” mean Studentpod, which operates TutorPOD and is responsible for your personal data.

We handle personal data in line with Singapore’s Personal Data Protection Act 2012 (PDPA). For any privacy question or request, email hello@studentpod.co.

02What we collect

We only collect what we need to run TutorPOD:

• Account details. When you sign in with Google, Google shares your name, email address and profile picture with us. We ask for nothing else from your Google account. If you sign in with an email link, we receive only your email address.
• Enquiries. When you use a contact form, we collect your name, email, phone number (optional), the subject you’re interested in, whether you’re a student or parent, your message, and the page you sent it from.
• Tutor applications. When you apply to teach with us, we collect your name, email, phone number (optional), location, the subjects you teach, your experience and qualifications, links you share, and your CV if you upload one. Only TutorPOD admins can see your application and CV. We use them only to review your application.
• Premium subscriptions. Your subscribed subjects, subscription status and renewal dates. Payments are handled by Stripe. We never see or store your full card number.
• Usage data. Pages visited, device and browser type, approximate location (from IP address), and actions such as starting a sign-in or sending an enquiry. This is collected through analytics tools (see section 5).

03How we use it

• to create your account and keep you signed in
• to give you the Premium resources you’ve paid for, and manage your subscription
• to reply to enquiries and match you with a tutor
• to send service emails, such as sign-in links, receipts and replies to your enquiries
• to understand how the site is used and improve it
• to prevent fraud and misuse, and to meet legal obligations

04Google user data

Google sign-in gives TutorPOD only your basic profile (name, email address and profile picture). We use it only to create and identify your TutorPOD account and to contact you about it. We do not access your Gmail, Drive, contacts, calendar or any other Google data.

We do not sell Google user data, use it for advertising, or share it with anyone except the service providers in section 5, who host our sign-in and database. TutorPOD’s use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

05Who we share it with

We don’t sell your personal data. We share it only with providers that run parts of TutorPOD for us:

• Supabase: sign-in, database and file storage (Singapore region)
• Stripe: Premium payments and billing
• Resend: sending emails
• Vercel: website hosting, plus privacy-friendly visit and performance statistics
• Google Analytics: aggregated statistics on how the site is used

Your tutor sees what they need to teach you. We may also disclose data where the law requires it. Some providers process data outside Singapore. Where they do, we rely on their contractual safeguards to protect it to a standard comparable with the PDPA.

06Cookies

We use essential cookies to keep you signed in. Google Analytics uses cookies to count visits, and only loads after you accept analytics cookies in our consent banner. You can change that choice at any time via “Cookie settings” in the site footer. You can also block or delete cookies in your browser settings. If you block essential cookies, you won’t be able to sign in.

07How long we keep it

We keep your account data while your account is active. We keep enquiries for up to 2 years after our last contact with you. We keep tutor applications and CVs for up to 1 year if we don’t invite you to join. We keep billing records for as long as tax and accounting law requires. When data is no longer needed, we delete or anonymise it.

08Security

Data is encrypted in transit (HTTPS). Premium files are kept in private storage and are served only to signed-in subscribers. Staff access is limited to the people who need it. No system is completely secure, but we take reasonable steps to protect your data.

09Your choices and rights

You can ask to see or correct your personal data, ask us to delete your account, or withdraw your consent to us using it. Email hello@studentpod.co and we’ll respond within 30 days. Deleting your account ends any Premium access, so cancel your subscription first from your account page.

You can also remove TutorPOD’s access to your Google account at any time at myaccount.google.com/permissions.

10Students under 18

Many of our students are in secondary school. If you are under 18, please make sure a parent or guardian agrees before you create an account, subscribe to Premium or send us your details. Parents can contact us about their child’s data at hello@studentpod.co.

11Changes to this policy

If we change this policy, we’ll update the date at the top of this page. If the changes are significant, we’ll also let signed-in users know by email. Our Terms of Service explain the rules for using TutorPOD.